Delivery Within Australia
All domestic deliveries are delivered via Australia Post. You may expect your package to arrive within 1-2 business days or up to 7 days for remote areas. All orders over AU$50.00 Australia wide includes free shipping. Otherwise, when placing your order a delivery fee of AU$10.00 will be displayed at checkout.
All international orders are delivered by Australia Post airmail. All orders will be packaged and sent during the next working day. You may expect your package within 7-14 business days. A delivery fee of AU$25.00 will be displayed at checkout however we will contact you if items are bulky or large and an additional fee is required. When packaging your order we take the utmost care to ensure that breakages do not occur. Please note any loss or damage is out of our hands.
Customs and Duty Tax Charges
International orders may incur an additional customs duties/tax fee payable by the receiver once the parcel reaches its destination country. Bon Bon Tresor cannot be held responsible for any additional charges on your order, nor can we accept a return of the order or a refund of any goods if these charges are not paid. Custom policies vary widely from country to country. Please contact your local customs office for further information if you are unsure of the applicable taxes and customs fees.
Customer Service Policy
If for any reason we are unable to dispatch your order we will notify you within 2 business days.
In the event that we process your order incorrectly we will be happy to provide a refund or replace the item, including reimbursement of associated postage fees.
Pricing and Payments
All prices quoted on the website are in Australian dollars and are inclusive of GST.
Payment types accept
- Credit Cards: All credit card payments are processed directly by PayPal, a recognised secure online payment method. We accept Visa, Mastercard, Bankcard and American Express.
- Other: Direct Deposits and Australia Post Money Order. We are only able to process your order once payment has been received.
All credit card details are transmitted using 128 Bit SSL encryption
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© 2018 Bon Bon Tresor.